“It was deafening on the phone,” Piccioli said, recalling a time he was trying to talk to a suicidal man, only to hear a gunshot followed by silence. He’s also been on the front lines of that trauma. Piccioli, a 911 dispatcher himself, has been on the front lines of trying to get extra considerations given to dispatchers for trauma they endure during the course of their duties. “Dispatchers are the first of the first responders,” Frank Piccioli, President of the local chapter of the American Federation of State, County and Municipal Employees, said to the Arizona Mirror. Instead, they are generally considered clerical or administrative staff. that could impact how they are classified.Ĭurrently, 911 dispatchers in Arizona and across the nation are not considered first responders. These columns utilized the three different shades of CMU, as well as both smooth and split face units.Emergency service dispatchers in Phoenix are gearing up for a meeting with city officials in an attempt to shore up emergency funding for staff, new systems and therapy resources as nationally, dispatchers are awaiting a decision in Washington D.C. This building also has feature columns on the east elevation as part of the architectural design that mirrors the rest of the columns on the entire campus. To emphasize certain areas, split face CMU was used. The three different shades of CMU were used to create linear patterns on the building. The project included both structural and veneer over ICF masonry applications. The latter was selected which determined the best value while providing a functional solution, which met all of the sensitive security and ballistic challenges. insulated concrete walls with masonry veneer. Comparisons were drawn up between steel frame structure with masonry and ballistic rated panels vs. During the design phase of the project, it was determined that the facility would need to meet Homeland Security standards. Low maintenance and highly durable materials and detailing were utilized throughout the facilities in order to extend each buildings life span and cost efficiency. Buildings utilized varying masonry textures and colors to project a strong municipal image required for these types of important civic facilities. The campus feel was enhanced by integrating a significant public memorial art feature situated at the main vehicular entry. The entire facility will be in operation 24 hours a day, 7 days a week. This project was designed and constructed utilizing BIM (Building Information Modeling) and is designed to LEED standards. The 911 Center is supported by a 1,854 square-foot Computer Systems facilities, conference rooms, break rooms, rest rooms, and lockers, as well as office space, workrooms, equipment rooms, and auxiliary space as required to support the dispatch functions. The three floors consist of (1st) Training and Support, (2nd) 5,000 square-foot Emergency Operations Center, a business center, separate break room, and two conference/training rooms, and (3rd) A state-of-the-art 911 Dispatch Center. Located on a 23-acre campus along with the Phoenix Fire Training Academy, this new three-story, 40,000 square-foot municipal facility houses the Fire Department’s backup Dispatch Center, Emergency Operations Center, and Emergency Management Services facilities.
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